Good afternoon,Here with the Better Business Bureau would like to inform you that we have been filed a complaint (ID 42831160) from a customer of yours with respect to their dealership with you.Please open the COMPLAINT REPORT below to find the details on this issue and let us know of your position as soon as possible.We are looking forward to your prompt reply.Faithfully,Fernando GrodhausDispute CounselorBetter Business Bureau Council of Better Business Bureaus4200 Wilson Blvd, Suite 800Arlington, VA 22203-1838Phone: 1 (703) 276.0100Fax: 1 (703) 525.8277