Daniel Russell, Uber Tech Lead, Search Quality & User Happiness, Google
Finding what you seek: How Google users think about search (and how they
actually search)
Date: February 11, 2009
Time: 4:00 p.m., refreshments at 3:30 p.m.
Location: 60 Oxford Street, Room 330
Is search a solved problem? Certainly not from the user's perspective.
Some Google users are incredibly effective at finding stuff with search
engines; others seem to have trouble getting their questions framed, let
alone answered. Why are some searchers so good, and what do they do
differently than others? Learning how to search and do research today is
different from what you might have learned in a library skills class 20
years ago. This talk will include tips, tricks and insights.
More information:
http://iic.harvard.edu <http://iic.harvard.edu/>
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